Retail Sales Consultant enhancing customer telecommunications experiences. Helping customers find tech solutions and promoting Telstra’s services while achieving sales targets.
About the role
- Customer Support Representative empowering LendingClub members towards better financial health. Handling inbound calls and providing tailored solutions to financial service inquiries from a call center environment.
Responsibilities
- Take inbound phone calls for members who need support in completing applications
- Listen and tailor solutions for members' goals
- Simplify complex processes for better understanding
- Help members understand their available options
- Describe relevant LendingClub products and encourage investigation of offers
Requirements
- 6+ months of call center experience -AND/OR- 1+ year with in person customer service experience
- Strong understanding of financial products/services
- Comfortable with technology
- Must live within 75 miles of Lehi, UT
- High school diploma or GED equivalent is required
Benefits
- Generous paid time off
- 401(k) match up to 4% ($5,000 per year max)
- Wellness program with cash incentives and more!
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