Head of HR Operations responsible for building a scalable HR function for Leads.io across various countries. Supporting managers with HR challenges and shaping the company's people strategy.
Responsibilities
Responsible for building and running a reliable, scalable HR function across the international business
Ensure HR processes are consistent, efficient, and scalable across all regions (NL, UK, Germany, France, Denmark, Canada)
Own and improve HR systems (HiBob) focusing on data quality, automation, and reporting
Oversee payroll, contracts, and compliance with local labor laws
Provide insights to support management and board-level decisions
Lead performance management and support Learning & Development initiatives
Act as a senior HR partner for managers, helping them deal with people-related challenges
Coach and support managers on performance, team dynamics, and employee challenges
Oversee internal communications to keep employees informed and aligned
Lead the annual engagement survey and turn results into clear, actionable improvements
Develop scalable HR policies and frameworks as the company grows internationally
Help shape the overall people strategy, balancing structure with flexibility
Build and maintain a competitive compensation and benefits approach
Advise on organizational design and team structure as the company scales
Requirements
Experience: Strong background in a senior HR role, ideally having grown from an operational role into a broader leadership position
Hands-on mindset: Comfortable operating both strategically and operationally in a scaling company
International experience: Familiar with multi-country HR environments, including payroll and labor law
Systems & data: Experienced with HRIS platforms (preferably HiBob) and using data to drive decisions
Communication: Clear, direct communicator who can work effectively with both senior leadership and operational teams
Benefits
Competitive salary
25 holidays per year
32-40 hours per week
Hybrid working/working from home allowance
An open and inclusive culture that fosters personal growth and initiative
Knowledge sessions hosted by internal and external experts
Daily lunches at the office
Provided equipment (Macbook, mouse/keyboard)
Access to mental health support through OpenUp is offered anonymously and without cost
The opportunity to work fully remotely for up to a month per year from a location of your choice
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