Sr Revenue Operations Analyst managing escalations and sales processes at Instructure. Collaborating across teams to enhance efficiency and service delivery.
About the role
- Revenue Operations Manager driving sales strategy, performance analysis, and process optimization for a global information service provider. Collaborating cross-functionally to enhance operational efficiency.
Responsibilities
- Collaborate with sales leaders to develop sales forecasts, quotas, and targets
- Work with sales leaders to define sales territories and ensure the equitable distribution of opportunities among sales reps
- Help set individual and team sales goals that are aligned with the overall business objectives
- Define and document the sales process to ensure consistency and efficiency
- Implement and optimize sales tools and technologies (like CRM systems) to automate workflows
- Ensure the accuracy and cleanliness of sales data within the CRM and other sales-related platforms
- Monitor and report on individual, team, and organizational sales performance against set metrics and targets
- Regularly assess key performance indicators (KPIs) like conversion rates, deal velocity, to identify areas for improvement
- Create and maintain sales dashboards to provide leadership and sales teams with actionable insights
- Work closely with marketing teams to align lead generation efforts and feedback on campaign effectiveness
- Coordinate with finance teams to ensure accurate sales forecasting, revenue reporting, and quota alignment
- Provide feedback on product issues from the field and coordinate product training for the sales team
- Assist in the design and implementation of sales compensation plans that motivate sales performance
- Ensure the accurate calculation of commissions and incentives for the sales team
- Participate in reviewing and approving deals, ensuring that pricing, discounts, and contract terms are aligned with company policies
- Continuously monitor the sales pipeline to identify bottlenecks, gaps, or risks that could impact revenue
- Ensure that all sales operations comply with company policy and regulations
Requirements
- 2+ years relevant experience, with solid knowledge of:
- Budgeting & Forecasting methodologies and systems
- Excel modelling and financial reporting
- SaaS/recurring revenue business models
- High attention to detail; works accurately and quickly and has good organizational skills.
- Strong analytical skills as well as organizational skills.
- Ability to set and meet deadlines including ability to manage multiple tasks to completion at the same time.
- Strong project management skills
- A strong desire to keep learning new things!
Benefits
- Eye care
- Employee Assistance Programme
- A day off for your birthday
- Pension (4% employer contribution and 4% employee contribution)
- Life assurance
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
- Private healthcare
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
Job title
Job type
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