Manager of Patient Access overseeing patient access department and healthcare revenue cycle management operations. Responsible for coaching staff and improving customer service and quality information collection.
About the role
- Communications Manager managing intranet implementation and internal channels at Koelnmesse. Responsible for project coordination, development, and content management for effective internal communication.
Responsibilities
- Project responsibility for managing and implementing an intranet
- Coordination of all project stakeholders (IT, corporate communications, HR, external service providers, business units)
- Development of a roadmap for rollout, training, content, change measures and technical milestones
- Support in implementing appropriate governance and content processes
- Monitoring of project progress and reporting to project control and executive management
- Research, creation, editing and target-group specific deployment of texts and content (articles, employee information, language guidelines, intranet landing pages, newsletters, etc.)
- Further development of the existing channel mix and establishment of new tools for digital internal communication
- Continuous optimization of the intranet after go-live (usability, features, content, KPIs)
- Management of external agencies and service providers
Requirements
- University degree with a focus on communications, e.g., communication studies, business or media studies, journalism
- Several years of substantive professional experience in editorial work, agency and/or corporate communications
- Strong analytical and conceptual skills
- Assertiveness, persuasiveness and empathy
- Structured, efficient way of working
- Excellent verbal and written communication skills
- Editorial (journalistic) experience
- Good written and spoken English
- Comprehensive knowledge of common communication technologies and tools
- Practical experience with the newsroom principle or in integrated, cross-channel communication such as PR, advertising and social media
Benefits
- Benefits and perks | Koelnmesse
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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