Account Manager responsible for client satisfaction and retention at The Cigna Group. Managing day - to - day relationships and implementing client benefit requests in healthcare.
About the role
- Account Manager/Integrated Producer managing large brand campaigns for OLIVER Agency and adidas. Delivering creative project ownership with an international support team in a hybrid role.
Responsibilities
- Working with globally supplied creative, delivering end to end management of large brand campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
- End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press
- Working with offsite / international hubs to deliver work
- Delivering project ownership, with support from the Account Team, including:
- Interrogating and adapting client briefs so they’re Production and Studio friendly
- Working with client to forecast and plan workloads
- Planning and booking the required studio resource with the Resource Manager
- Briefing work to the creative team to execute
- QC of all assets before sharing with clients
- Managing review and amends with clients
- Developing and managing project timelines
- Estimating how long a job will take
- Communicating project milestones to all relevant team members
- Final delivery of assets to client and media partners
- Work collaboratively within the team to deliver high quality work
- Daily and weekly status reports delivered both internally and externally with client
- Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so
- Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times
- Plan and schedule projects efficiently, therefore ensuring the optimum use of company resources
- Communicate project status both internally and externally according to agreed account process
- Oversee the creative output; acting as guardian to ensure quality is kept high across all projects
- Strive to follow and implement the best practice production process within OLIVER and with clients.
Requirements
- 2-4 years experience working in an agency / high volume production environment
- Experience working in an advertising agency; sports and lifestyle category is a plus
- Experience delivering creative or creative production for retail and paid media campaigns
- Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
- Experience with multiple projects across multiple languages at once
- A solid understanding of channel best practices
- A mindset that thrives in a fast-paced environment, with high volumes of activity
- Be a solution focused team member, with confident communication skills both internally and externally with client
- Strong project management skills and highly detail-oriented and organised
- Ability to quickly immerse in brands, problem-solve and be fully into role within 90 days
- Comfortable with working with remote clients and functional team in different time zones and cultures
- Experience managing projects from briefing to delivery
- Passion for and inquisitive about AI and new technologies
- Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.
Benefits
- Competitive salary
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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