Deputy Director of Operations for the 4PL+ portfolio, ensuring customer satisfaction and operational excellence. Leading business growth and overseeing strategic objectives in aerospace and manufacturing.
Responsibilities
Support the entire portfolio and the Sr. Director in ensuring customer delivery
Develop strong customer relationships and ensure satisfaction
Develop and execute corrective action plans when necessary
Apply best practices for operational excellence across all contract requirements
Coordinate with project/program managers, develop and track key performance indicators
Support all business development initiatives to include organic growth
Ensure all programs meet contract requirements and deliverables
Organize and lead Quarterly Business Reviews and Monthly Performance Reviews
Implement technology improvements such as automation and AI where applicable
Coordinate and develop process improvement initiatives and portfolio projects
Travel around 25% of the time
Requirements
Undergraduate degree (Bachelor of Science)
15+ years of experience aerospace/manufacturing operations
Previous experience managing over 20 employees
Secret clearance or ability to obtain a Secret clearance within six months
U.S. Citizenship Status required due to client requirement
Sr. Director of Plant Operations & Maintenance at Aramark, managing operations and compliance in healthcare facilities. Leading a large team and ensuring operational excellence in service delivery.
IT Operations Analyst at ISH focusing on management of supplier operations and IT service compliance. Ensuring adherence to SLAs and implementing ITIL best practices in a dynamic digital environment.
Executive Assistant supporting finance and operations at LBBW. Managing key daily operations and stakeholder interactions in a dynamic banking environment.
Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
Partner Operations Specialist ensuring reliable communication and processes in our B2B team. Supporting partner inquiries, billing, and improving internal systems.
Operations Manager executing standard operational processes for MAPFRE in Las Palmas. Performing administrative tasks and maintaining procedural compliance while updating operational knowledge.
Manage global workplace operations at Quantcast, optimizing processes and team performance in a hybrid environment. Contribute to workplace strategy and compliance across markets.
IBP / S&OP Manager for IMA region at dsm - firmenich. Leading cross - functional planning and ensuring data - driven decision making in supply chain management.
Warehouse Operations Administrator supporting order management and delivery processes in logistics. Ensuring accuracy and compliance in operations for two key clients.
Operations Supervisor at CEVA Logistics handling transportation and customs processes. Providing exceptional customer service and managing departmental activities in a dynamic global environment.