Hybrid Associate Manager – Operations

at Jenzabar

• Job title: Associate Manager – Operations
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $70,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Spark
• Location requirements: Hybrid, Westbury, United States

About the role

• Associate Manager of Operations supporting service delivery and business development for Jenzabar. Key role in optimizing company profits and leading operation associates.

Responsibilities

• Serve as primary liaison between client strategy, business development, and finance regarding all aspects of service delivery
• Track and manage digital media campaign budgets
• Manage traditional media placement with the VP of Finance, Spark Leadership or appropriate contact on the Jenzabar Finance team
• Handle all aspects of vendor management including vendor selection and coordination
• Perform ad hoc analysis and actionable insights for management and the Jenzabar Finance team upon request
• Verify customer invoicing, performed by the Jenzabar Billing team, is complete and accurate per contractual terms
• Provide accurate and timely information for monthly finance closes
• Review contract proposals in a timely manner while ensuring amounts align with the company’s minimum pricing guide
• Create Statements of Work upon request in a timely manner
• Enter Sales Orders in NetSuite accurately and timely
• Initiate customer cancellation process by coordinating with Jenzabar Revenue and Legal teams
• Review and approve vendor invoices in accordance with projects
• Identify improvements and implement changes to make the forecast process more effective
• Manage and mentor a team of production and operation associates/analysts
• Assist with the review and calculation of commission payouts

Requirements

• 6+ years of relevant professional experience required
• 1 year of team lead / management experience
• Bachelor’s Degree in relevant field (MBA or master’s is a plus)
• Experienced user of finance and operations software systems
• Analytical thinker who is adept at financial modeling, setting profitability targets, and implementing operational improvements
• Excellent understanding of Microsoft products (Word, PowerPoint and Excel), Google Sheets
• Excellent written and verbal communication skills – including presentation skills
• Ability to maintain effective working relationships with fellow team members, employees, and management
• Must be organized and detail oriented
• Proven ability to maintain a high standard of confidentiality and autonomy
• This person will show strong attention to detail skills as well as ability to work collaboratively and independently.
• Proven self-motivation to take initiative and master new tasks quickly

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• PTO
• Paid Parental Leave
• Paid Holidays
• Short Term Disability
• Long Term Disability
• 401K
• Educational Assistance