AI Empowerment & Custom Solutions Engineer consulting on AI to enhance productivity and efficiency for clients. Conducting workshops and identifying AI use cases in client environments.
About the role
- Solutions Architect ensuring efficient development of product-led, digital-first client-centric solutions at International SOS. Leading architectural decisions and fostering a high-performing team in West London.
Responsibilities
- Provide architectural oversight, Ownership and guidance for the design and implementation of complex digital solutions, ensuring alignment with enterprise architecture principles and industry best practices
- Mentor and develop a high-performing team of digital solution architects, fostering a culture of collaboration, innovation, and continuous learning
- Engage with stakeholders across the organization to understand business requirements, communicate architectural decisions, and gain buy-in for strategic initiatives
- Stay abreast of emerging technologies, trends, and industry developments, evaluating their potential impact on the organization and driving innovation through the adoption of new tools and methodologies.
- Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies
- Establish and enforce architectural standards, policies, and guidelines to ensure consistency, scalability, and security across digital initiatives with continuous review and updated architecture documentation
- Collaborate with cross-functional teams including software development, data science and product management to deliver integrated digital solutions that meet business needs
- Identify potential risks and vulnerabilities associated with digital solutions, implementing proactive measures to mitigate security, privacy, compliance, and regulatory concerns
- Participate in building the digital technology strategy with Digital CTO, H3S CPO, Director, Products, and other architects
Requirements
- Extensive experience in solution architecture, with a focus on data management, data analytics and enterprise-scale applications involving large scale data systems
- Good product understanding and knowledge of product lifecycle
- Expertise in cloud technologies (e.g., AWS and Azure), microservices architecture, APIs, DevOps practices, and agile methodologies
- Architecture and/or development experience with .NET, SQL, SSRS, SSIS, Power Apps, React, Node JS, GIS Solutions, Hasura, Grafana, Bitbucket, JFrog, DevSecOps Tools like Circle CI, Win Forms, and related frameworks
- Good understanding, architecture and implementation experience of AI capabilities and platforms (Vector DBs, LLMs, Prompt engineering)
- Knowledge of enterprise data management frameworks, data warehousing strategies and data analytics systems
- Good understanding of data privacy and compliance, data management frameworks, Big data and data quality management
- Knowledge and experience in dealing with Compliance and Audit certifications such as PCIDSS, Cyber Essential and ISO27001 and security standards such as NIST
- Experience in architecting modern contact center case management solutions, integrating with CCaaS and Provider Life Cycle Management Application will be an added advantage.
Benefits
- Hybrid working: 3 days in the office.
- Private health care, dental cover, pension scheme, life insurance
- Discount schemes (Cycle2work, season ticket loans, gym discounts)
- Access to our Employee Assistance & Employee Support Programme
- Access to Chiswick Business Park
- Enjoy Work events (if based in London)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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