Digital Account Manager managing a portfolio of SMB clients at Grandir Solutions. Developing tailored digital marketing strategies and ensuring successful outcomes for clients.
About the role
- Active hunter for new business and strategic account manager focused on client retention and growth. Ensures service activation, contract management, and strong client relationships through visits and meetings.
Responsibilities
- Active prospecting of new business opportunities (Hunter profile) and strategic management of the existing client portfolio (Farmer profile), ensuring excellence in service and customer retention;
- Development and implementation of tailored action plans for client retention and growth, with a focus on short-, medium- and long-term upsell and cross-sell opportunities;
- Close monitoring of service activation and quality, as well as contract management;
- Establishment of a close and effective relationship between clients and the company through visits, meetings and loyalty initiatives.
Requirements
- Solid experience in corporate sales, with both Hunter and Farmer profiles;
- Familiarity with vendors such as Cisco, HPE, Fortinet and Check Point;
- Proactive approach to proposing innovative brand promotion ideas and continuous improvement;
- Strong focus on meeting targets and delivering an exceptional customer experience.
- Desirable:
- Experience with CRM (Bitrix);
- Sales-related certifications.
Benefits
- Commission
- Life insurance
- Meal allowance
- Breakfast provided
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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