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About the role
- System Support Administrator at INTEGRIS Health managing Supply Chain applications functionality and integrity. Providing operational support and reporting while monitoring the health of essential systems.
Responsibilities
- Assures accuracy and functionality of all Materials Management/Purchasing applications throughout supply chain functions.
- Responsible for ensuring the integrity of the item master file, vendor master file, and contract master file.
- Prepares internal reports related to supply chain operations.
- Ability to analyze, interpret and make operational recommendations based on data.
- Analyzes external reports regarding Supply Chain operations and works with the Supply Chain Staff to identify solutions.
- Troubleshoots daily discrepancies; identifies opportunities to maximize system functionalities; implements agreed-upon solutions.
- Prompt and satisfactory resolution of any service issues which do not support established service level metrics.
- Provides process, system and application training on new or existing system applications, including developing and maintaining training guides and testing material.
- Manages system processes, to include but not limited to all pay cycle processes, inventory replenishments, refunds, uploads, and voucher builds.
- Monitors automated processes which include but are not limited to GHX, direct pay and Siemens.
- Supervises MMIS Coordinator. Establishes performance measures and goals for MMIS Coordinator.
- Reports to the System Administrative Director of Supply Chain Management
- This position may have additional or varied physical demand and/or respiratory fit test requirements.
- Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
- Mental and emotional stress related to deadlines for projects.
- Heavy work volume and high degree of accuracy required. Work may require extra hours or weekends in order to accomplish tasks with minimal disruption to customers or staff to meet critical deadlines.
- May required return to work during evening and weekend hours to resolve critical problems.
- Errors in design, logic, processing, data integrity, data security and system recovery may affect supply chain services levels and could have significant financial implications.
- All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Requirements
- Proficiency in Microsoft Excel, Powerpoint, Access preferred
- ERP experience required (i.e. Peoplesoft, Lawson).
- Database management experience required.
- Bachelors degree from an accredited institution, (preferred degree in Management Information Systems, Business Administration, Computer Science or Supply Chain Management), and 4 years of experience or some college and 8 years of experience IN lieu of degree.
- 2 years of management or supervisory experience preferred.
- Certified Materials and Resource Professional preferred.
- Analytical and problem solving skills required.
- Project management experience.
- Typing skills of 50wpm.
- Must be able to communicate effectively in English (Verbal/Written)
Benefits
- front-loaded PTO
- 100% INTEGRIS Health paid short-term disability
- increased retirement match
- paid family leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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