Senior Engagement Manager driving growth, managing key relationships in Sports & Gaming portfolio. Ensuring delivery excellence and aligning client needs with EXL’s capabilities.
About the role
- Regional Manager overseeing daily operations and field team performance across various locations in the North Region. Leading project progress and quality metrics while managing field specialists in a remote capacity.
Responsibilities
- Lead the progress of daily projects, quality metrics, and time reporting
- Manage 12-18 field data specialists within a northern region
- Review and approve daily timesheets for payroll
- Prepare and deliver daily reports on scheduled projects and submissions
- Hold team members accountable for not meeting metrics and company expectations
Requirements
- 6+ months of experience in operational or relatable roles
- Prior experience in a leadership, management, or a similar supportive role
- Experience with CRM systems, outlook, excel, and mobile field technology
- Experience with remote work
- Experience in mapping, surveying, floor plans, site plans, or blueprints is a plus
- Bachelor's degree
Benefits
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off
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