Critical Situation Manager resolving critical customer situations at nShift, ensuring efficient resolution and communication for improved customer experience.
About the role
- Manager leading healthcare quality initiatives through data expertise, analytics, and KPI tracking. Collaborating with cross-functional teams for performance enhancement and quality reporting.
Responsibilities
- Applied deep expertise in healthcare terminology, clinical data standards, and quality metrics (NQMs, HEDIS) to enhance quality reporting accuracy.
- Partnered with leadership to define and track KPIs, driving measurable improvements in patient safety, effectiveness, compassion, and care quality.
- Developed Python workflows (pandas, NumPy, matplotlib) to aggregate, clean, and validate multi-source healthcare data, reducing data errors and improving consistency.
- Led data quality assessments to identify anomalies and inconsistencies, strengthening the reliability of clinical datasets used in quality measure reporting.
- Created and enforced data validation rules, ensuring compliance with organizational data governance protocols and regulatory standards.
- Produced clear, actionable reports and executive summaries that informed strategic decisions and supported quality improvement initiatives.
- Partnered with data science teams to automate data transformation pipelines, accelerating data preparation and enabling faster model deployment.
- Conducted audits across multiple clinical data sources, reconciling structured SQL datasets with patient-level XML records for accurate quality measure reporting.
- Designed Tableau and Power BI dashboards that provided real-time performance insights and reduced manual reporting workload.
- Successfully managed remote projects with cross-functional teams across the U.S., delivering all milestones on schedule.
Requirements
- Requires Bachelor’s degree, in Engineering (any), Information Technology, or a directly related field plus seven (7) years of experience in Data engineering and data analytics.
- Requires six (6) years of experience in Microsoft SQL;
- Three (3) years of experience in the following: Python;
- One (1) year of experience in the following: Tableau, Power BI.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Executive Business Manager working with Odevo UK's CEO and CFO to streamline operations. Enhancing executive decision - making and engagement with senior stakeholders in a fast - paced environment.
Senior Programmatic Manager optimizing campaign performance across programmatic platforms for Jellyfish. Collaborating with clients and teams, mentoring junior staff, and driving strategic growth.
Vendor Field Response Manager overseeing vendor performance and service in transportation for school systems. Responsible for incident response, field audits, and vendor coordination in Minneapolis.
Sustainability Manager leading operational decarbonisation within M&G’s global corporate operations. Advising on environmental management and sustainability efforts with a focus on compliance and reporting.
Configuration Manager bridging engineering and production, ensuring smooth technical data flow for defense innovations. Collaborating with teams to manage BOM and manufacturing documentation effectively.
Engagement Lead at Satori Analytics responsible for managing client relationships and driving account growth. Overseeing delivery, mentoring team members, and strategizing for account success.
Senior Development Manager overseeing delivery of new affordable housing developments. Leading a team to ensure project compliance and high - quality execution for Incommunities.
Area Sales Manager responsible for revenue growth and relationship building in Downstream division. Leading sales efforts and ensuring customer needs are met with technical solutions.
Operational Manager for Alpheus managing MRA operations and maintenance, ensuring compliance and performance across Northern Operations.