E - Commerce Manager responsible for enhancing online shop and customer experience at Oatsome. Overseeing content, campaigns, and conversions to drive sales in the digital space.
IA
Hybrid Digital Experience Advisor
Posted 2 weeks ago
About the role
- Digital Experience Advisor optimizing digital journeys for advisors at IA Financial Group. Collaborating on digital projects to enhance user experience and ensure advisor needs are met.
Responsibilities
- Represent users: understand and integrate the needs of advisors by ensuring that their voices are heard
- Define and optimize digital advisor journeys
- Help identify MVP (minimum viable product) digital solutions
- Monitor performance: help define and monitor key digital performance indicators
- Collaborate on UX planning and research: semi-structured interviews, user tests, surveys
- Digital monitoring: stay abreast of the latest trends and best practices
- Analyze and recommend: ensure a good understanding of business issues and ensure that recommendations are based on data, feedback, market analysis, and emerging trends
- Support the digital strategist in the sector's digital projects
Requirements
- Passionate about digital technology
- Bachelor's degree in business administration, with a major in marketing, e-commerce, or another relevant field
- Minimum of five (5) to eight (8) years of relevant experience
- Excellent knowledge of digital technology and experience with digital projects
- Excellent ability to understand and analyze data
- Knowledge of insurance and individual savings
- Strong communication and influencing skills
- Independent, proactive, and excellent team player
- Highly detail-oriented and thorough
- Intermediate level of English, as the person will be communicating with internal and external partners on a daily basis.
Benefits
- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, equitable, and inclusive environment where potential can be freely expressed and developed;
- The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness and personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more!
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