Senior E - Commerce Consultant supporting clients in growing their online business through Amazon's platforms. Focusing on project management, client interaction, and strategic advancements.
About the role
- Commercial Sédentaire managing client relations for Exhibit Group, a leader in e-commerce and branding solutions. Engaging in active client portfolio management and service delivery with an emphasis on satisfaction and digital tools.
Responsibilities
- Drive business development and manage customer relationships
- Proactively follow up on and actively manage the existing client portfolio
- Prospect new clients and conduct outreach via digital channels
- Handle incoming calls and email inquiries, providing technical and commercial advice
- Manage orders: prepare quotes, initiate production and follow through until delivery
- Liaise with production teams to ensure deadlines are met
Requirements
- Prior experience in inside sales or customer relations
- A BTS NDRC or equivalent qualification is desirable
- Strong commercial drive and commitment to customer satisfaction
- Comfortable using digital tools and working in e-commerce environments
- Organized, detail-oriented and able to work independently
- Excellent written communication and proficiency with office software
- Knowledge of the signage or printing industry is a plus
Benefits
- Health insurance (mutuelle)
- Meal vouchers (tickets-restaurant)
- 50% reimbursement of public transport costs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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