Associate Account Executive for HUB International, managing client accounts within Commercial Lines departments. Responsibilities include insurance documentation and client communication.
Responsibilities
Responsibilities include issuance of certificates of Insurance, ID cards, schedules of insurance, and billing schedules.
Processing endorsements, invoices, and entering exposure data within the Applied Epic AMS
Liaise with Accounting department, financing companies, and direct bill carriers to maintain up to date billing schedules for each client
Pass marketing, policy, and coverage correspondence to appropriate contacts within the team
Perform other specific duties as directed by the Account Executive
Respond to certificate requests and payment inquiries in a timely manner
Process add/term requests as directed by AE
Handle epic activities associated with the onboarding process, renewal process, endorsement process, etc.
Follow up with carriers for outstanding policies, endorsements, invoices, and other open items
Tracking and maintaining a log of follow-up emails to clients and to markets
Reaching out to clients directly regarding delinquent payments, notices of cancellation, notices of rescission, etc.
Delivering policies and endorsements to clients after policy check has been completed
Requirements
2+ years servicing experience preferably with a brokerage company
Must be proficient in Microsoft Excel
Good oral and written communication skills
Strong organizational skills are a must
NY P&C Licensed required
Epic software experience
Benefits
health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
paid-time-off benefits such as vacation, sick, and personal days
eligible bonuses, equity and commissions for some positions
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