Dunning/Collections Specialist managing dunning and collections processes for Deutsche Börse Group's Data Services department. Handling client communications and invoicing issues with internal and external stakeholders.
About the role
- Financial Analyst executing billing routines with precision for Hospital Care, transforming health service accessibility in Brazil while ensuring compliance and internal coordination.
Responsibilities
- Execute collections routines with agility and accuracy, ensuring efficient recovery of outstanding receivables
- Keep data sent to partner firms up to date, ensuring integrity, consistency and no rework
- Monitor KPIs and populate reports and BI dashboards, providing clear visibility into collections performance
- Review customer records and collections databases, identifying inconsistencies and flagging required corrections
- Follow processes diligently, acting in compliance with internal policies, regulatory requirements and Revenue Cycle guidelines
- Collaborate with leadership and internal teams, maintaining clear communication, a proactive attitude and a solution-oriented focus
- Contribute to continuous improvement by suggesting adjustments, participating in regular follow-up meetings and supporting workflow optimizations
- Manage tasks autonomously, prioritizing work and ensuring deliveries within established deadlines
Requirements
- Bachelor's degree required
- Previous experience in finance, billing, collections, performance management and continuous improvement or related areas
- Intermediate knowledge of Excel and PowerPoint
- Experience in the healthcare sector, preferably in a hospital setting
Benefits
- Meal and food allowance - Multibenefits Card Pluxee (Sodexo)
- Transport allowance or parking (per company policy)
- Health plan - 2Care Vera Cruz, extendable to dependents
- Dental plan (Amil Dental), extendable to dependents and household members
- Childcare assistance for mothers working in the Hospital Care area
- Life insurance
- Wellhub (Gympass), extendable to dependents
- SESC partnership, extendable to dependents and household members
- Training platform
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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