Reservations Supervisor providing leadership and training to reservations agents at Miraval Resort. Ensuring guest satisfaction and managing inbound/outbound calls with exceptional service.
About the role
- Sales Manager at Sandvik developing and implementing sales strategies in Brazil's mining and construction industries. Responsible for leading teams and ensuring customer satisfaction.
Responsibilities
- Develop and implement the sales strategy for the territory
- Identify growth and market expansion opportunities
- Analyze market trends and competitor activity
- Ensure achievement of sales targets (revenue, volume and profitability)
- Manage forecasting, budgeting and KPI tracking
- Monitor commercial performance and adjust strategy as needed
- Develop and maintain relationships with key customers
- Ensure high levels of customer satisfaction and retention
- Drive a value-based selling approach
- Lead, develop and evaluate the sales team
- Ensure individual and team targets are met
- Promote a high-performance and accountability culture
- Ensure financial discipline in the territory (cost and expense control)
- Ensure compliance with internal policies and regulatory requirements
- Coordinate with other functions to ensure delivery of customer value
- Ensure compliance with Health, Safety and Environmental policies
- Promote a culture of safety and responsibility
- Ensure actions are aligned with corporate values and the company's ethical standards
Requirements
- Education: Bachelor’s degree in Engineering (Mechanical, Metallurgical or Mining preferred)
- MBA in Business Management or related fields preferred
- Minimum 15 years’ experience in industry
- Strong B2B sales experience, preferably in mining/industrial sectors
- Proven experience leading teams
- Ability to work collaboratively and develop people
- Languages: Advanced English and Spanish
Benefits
- Health insurance
- Dental insurance
- Mental health support plan — Holos
- Physical health support plan — Wellhub
- Life insurance
- Meal voucher
- Private pension plan
- Christmas bonus card
- Transportation voucher
- Newborn kit
- Birthday day off
- Discount partnerships with universities and language course providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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