Process Analyst at Tabby analyzing and optimizing business workflows to enhance efficiency. Collaborating with stakeholders and implementing automation tools aligned with company objectives.
About the role
- Operations Fulfillment Analyst at HOKALI collaborating with educators to ensure service levels. Managing operational tasks and identifying improvement opportunities while working in a hybrid setup.
Responsibilities
- Work closely with educators, providing them guidance, help and monitor as to guarantee our service level on each program sold.
- Work hand-in-hand with the Operations Coordinator and the Operations Team to prioritize supply needs and support the execution of daily operational tasks.
- Keep all the information on our systems updates (CRM, Hokali Software, files, etc) and well organized.
- Implement the operations process defined.
- Identify opportunities for process improvement and proactively propose solutions to enhance efficiency and service quality.
Requirements
- Graduated or advanced student on Bs. Administration, Human Resources, Marketing, Digital/Global Business, Sports administration or similar areas (not mandatory)
- **Advanced or native english skills both writing and speaking** (mandatory)
- Ability to pay strong **attention to detail **and time management skills to multitask and prioritize.
- Experience using HubSpot or any CRM.
- Experience in Customer Service or Support is highly valued.
- Self-motivated and with a start-up mindset, eager to learn and independent.
Benefits
- Competitive salary.
- Hybrid Role - Mon - Fri 12 to 8pm / On Tuesdays we attend to a Co-Working in Vicente López.
- Professional development opportunities.
- Positive and collaborative work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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