Leave of Absence Analyst supporting internal and external partners on leave processes. Coordinating accommodations under applicable laws and ensuring compliance with state leave laws.
About the role
- Payments Analyst supporting ACH operations at MUFG, ensuring timely and accurate processing of payments with operational oversight in a deadline-driven environment.
Responsibilities
- Support the production while completing standard ACH processing task to ensure all payments are settled to meet expected SLA
- Partner with managers to identify gaps within the business and develop ideas for current process and procedures
- Present findings, projections, and recommended actions for Operational readiness
- Handle multiple priorities concurrently and efficiently complete deliverables while maintaining the highest quality for a positive client experience
- Review procedures and process controls to maintain steady processing while initiating necessary procedural updates through the change coordination process
Requirements
- Two or more years of direct operational experience
- Demonstrated ability to manage workflow in a high volume, deadline driven environment
- Minimum 1 year supporting change initiatives preferably within a financial services environment
- Must be a self-starter and can work independently
- Strong understanding and experience with ACH standard guidelines and NACHA rules are essential and required
- Excellent customer service skills with detailed knowledge of bank systems, policies and procedures
- Strong interpersonal, written, and verbal communication skills
- High degree of initiative, documentation, and follow up skills
- Flexibility and willingness to adjust standard work hours when necessary
Benefits
- Comprehensive health and wellness benefits
- Retirement plans
- Educational assistance and training programs
- Income replacement for qualified employees with disabilities
- Paid maternity and parental bonding leave
- Paid vacation, sick days, and holidays
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