Hybrid Leave of Absence Analyst

at Center for Health Care Strategies

• Job title: Leave of Absence Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Orlando, United States

About the role

• Leave of Absence Analyst supporting internal and external partners on leave processes. Coordinating accommodations under applicable laws and ensuring compliance with state leave laws.

Responsibilities

• The Leave of Absence (LOA) Analysis is a subject matter expert who provides support for internal and external partners on leave of absence and accommodation processes.
• Resolve escalated leave situations and lead the interactive process to find reasonable accommodations under the ADA or other applicable laws.
• Lead return to work efforts to get associates back to work at the earliest appropriate time consistent with an individual's strengths, abilities, capabilities, and limitations.
• Serve as a liaison with the third-party leave administrator and Occupational Health and Safety Officer to coordinate work accommodations for workers compensation cases.
• Run reports and provide insights throughout data analytics, ensuring accurate and timely reporting to support business decisions.
• Maintain and update the Nemours SharePoint site with all applicable leave of absence information.

Requirements

• Bachelors degree required
• Certified Leave Management Specialist (CLMS) certification upon hire or within 90 days
• Minimum 5 years of experience to include the coordination and administration of various leaves, FMLA, ADA, Workers’ Compensation, and accommodation requests required.
• Working knowledge of multi-state leave of absence laws and regulations.

Benefits

• Excellent customer service skills with the ability to build strong relationships with internal and external stakeholders.
• Strong written and verbal communication skills.
• Ability to handle sensitive employee information in a confidential manner
• Strong problem solving, analytical and organizational skills.
• Excellent interpersonal skills and ability to work collaboratively in a diverse, team environment
• Willingness to embrace change, be flexible, and adapt quickly to changing priorities and assignments.
• Strong sense of urgency and ability to prioritize and effectively handle demands from multiple stakeholders.