Manager of Business Readiness leading organizational transformation and technology adoption at Haemonetics. Ensuring operational readiness and stakeholder alignment for major initiatives.
Responsibilities
Leads efforts to prepare our organization, people, processes and customers for successful adoption of operational changes and new technology
Ensures cross-functional business units are aligned, trained, supported, and equipped to transition smoothly into future-state operations.
Ensures timely, relevant communication is prepared, approved and distributed to all internal and external stakeholders.
Works closely with project teams, cross functional stakeholders, corporate communications, and business leaders to drive seamless, low-risk organizational transformation.
Develops and manages business readiness strategies, plans, and frameworks for major initiatives.
Assesses organizational impact and readiness across people, processes, systems, operations and customers.
Ensures end-to-end alignment between project deliverables and operational needs.
Proactively identifies gaps and risks related to readiness; Collaborates with functional leaders to develop cross-functionally agreed upon mitigation plans.
Monitors timely completion of readiness deliverables / plans; Escalates operational readiness risks in conjunction with options for mitigation.
Partners with functional and executive leaders to understand impacts, define requirements, and gain executive sponsorship on readiness plans.
Facilitates readiness workshops, stakeholder interviews, and cross-functional planning sessions.
Coordinates with cross functional teams to align communications, training, and adoption strategies.
Tracks and supports end-user adoption, behavior change, and operational uptake.
Ensures operational processes, procedures, and Standard Operating Procedures (SOPs) are updated, implemented and users are trained accordingly.
Validates that business processes integrate effectively with new systems and organizational structures.
Supports process owners in defining future-state workflows and operational roles.
Leads / Partners on training efforts to ensure curriculum, materials, and delivery methods support operational needs.
Ensures organizational readiness for process / system cutover, deployment, support coverage, escalation and stabilization phases.
Leads business readiness assessments and "go/no-go" criteria for program phase milestones and / or production deployment.
Requirements
Bachelor's degree in Business, Management, Organizational Development, or a related field required
8+ years' experience in business readiness, change management, project management, or operational leadership required
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