Social Impact Manager leading ESG strategy and initiatives for Brabners law firm. Collaborating across various teams to enhance social impact and responsible business practices.
About the role
- Senior Manager leading claims operations with strategic initiatives and team development at ICW Group. Driving compliance, efficiency, and enhancing customer experiences nationally.
Responsibilities
- Build a claims team from the ground up and lead strategic initiatives
- Develop and execute strategies for compliance, efficiency, and claim outcomes
- Drive initiatives to improve outcomes through process optimization
- Establish metrics and KPIs for performance and compliance
- Leverage analytics for actionable strategies
- Streamline workflows and implement technology solutions
- Collaborate with claims teams to resolve escalated issues
- Monitor resource allocation and team performance
- Ensure robust internal controls and timely remediation of audit findings
- Manage technical claims operations ensuring compliance and accuracy
Requirements
- Minimum 10+ years’ claims experience required
- Experience leading and supervising claims professionals
- Experience with diverse jurisdictions is highly desirable
- Bachelor’s degree required (or equivalent combination of education and experience)
- Adjuster Certification may be required depending upon role and jurisdiction (must be obtained within 6 months of hire if needed)
Benefits
- Generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for continued learning
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