Manager leading the development of cash management solutions for corporate clients at BBVA. Responsible for strategic implementation and integration with fintech ecosystems.
About the role
- Senior Manager, Claims responsible for building a team and leading strategic initiatives at ICW Group. Focus on regulatory compliance, operational efficiency, and superior claim outcomes.
Responsibilities
- The Senior Manager, Claims is responsible for building a team from the ground up.
- Lead strategic initiatives that ensure regulatory compliance, operational efficiency, and superior claim outcomes.
- Leverage data-driven insights to optimize processes, mitigate risk, and enhance customer experience nationally.
- Partner with all departments to create the ideal claim environment.
- Develop and execute strategies that align audit, compliance, technical claims management, and support functions with organizational goals for claims performance.
- Drive initiatives that improve claim outcomes through process optimization and risk mitigation.
- Establish metrics and KPIs to measure performance, operational efficiency, and compliance effectiveness.
- Streamline workflows and eliminate redundancies.
Requirements
- Minimum 10+ years’ claims experience required.
- Experience leading and supervising claims professionals.
- Experience with diverse jurisdictions is highly desirable.
- Bachelor’s degree required (or equivalent combination of education and experience).
- Adjuster Certification may be required depending upon role and jurisdiction (must be obtained within 6 months of hire if needed).
Benefits
- Health insurance
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Professional development opportunities
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