Strategic Partner managing key Grocery Partner operations for Deliveroo's fulfillment platform. Defining growth plans and engaging with multi - functional teams for successful delivery.
About the role
- Customer Account Manager at HackerRank, focusing on customer success and strategic partnerships for SMBs. Responsible for account strategies and driving renewals and expansions with customers.
Responsibilities
- Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth.
- Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion.
- Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption.
- Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy.
- Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions.
- Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs.
Requirements
- 3+ years of sales experience with B2B SaaS companies.
- Resilient and persistent.
- Curious and customer-centric.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Lead strategic partnerships for Deliveroo Drive, managing relationships and driving mutual growth with grocery partners.
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