Senior Product Designer creating AI-assisted benefits experiences for Gusto. Partnering with cross-functional teams to build intuitive, empowering products.
Responsibilities
Evolve MVPs into stable, intuitive products that customers trust. Use AI to detect friction, personalize flows, and simplify repetitive work.
Lead design across multiple surfaces or teams to scale consistent patterns and frameworks.
Partner with Data and Engineering to use AI for monitoring quality and personalization.
Design experiences that combine human judgment with intelligent automation—using AI to anticipate needs, simplify decisions, and keep people in control.
Own end-to-end AI-powered experiences that solve real customer problems—defining where intelligence enhances clarity, personalization, and trust.
Use AI tools to ideate, generate, and test design concepts rapidly. Translate findings into clear, testable designs.
Apply fairness, transparency, and empathy when designing AI-driven features.
Requirements
5–8 years of product design experience, demonstrating the ability to ship and launch complex end-to-end Experiences
Design complex, end-to-end experiences that balance speed, quality, and measurable outcomes.
You design AI-assisted experiences that simplify workflows, guide decisions, or enhance human judgment. You shape prompts, test outputs, and design for clarity and trust in every interaction.
You extend components responsibly and contribute patterns tied to real business needs.
You design journeys that connect people, policy, and AI systems—identifying seams between automated and human touchpoints and creating experiences that hand off seamlessly with clarity and empathy.
You set a high bar for design execution, accessibility, and polish across your product area.
You build strong partnerships with PMs, Engineers, and Data Scientists; create alignment within your team.
Benefits
competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto)
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