Hybrid Senior User Experience Designer

at Enova International

• Job title: Senior User Experience Designer
• Job type: Full Time
• Experience level: Senior
• Salary: $74,000 - $106,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: JavaScript, React
• Location requirements: Hybrid, Chicago, United States

About the role

• Senior User Experience Designer focusing on user-centered design for Enova’s financing brands. Collaborating with cross-functional teams in a dynamic problem-solving role.

Responsibilities

• Perform desk and user research including competitor analysis, heuristic evaluation, interviews, contextual inquiry and usability testing
• Map user experiences including journey maps and service blueprints, analyzing and identifying pain points from the users’ perspective based on research
• Collaborate on business problem statements, requirements, KPIs and success metrics/criteria
• Prototype designs, from simple wireframes to high-fidelity and interactive digital mock-ups using Figma, paying attention to user-focused information architectures, seamless interactions and elegant visual design
• Partner with other creative colleagues to deliver end-to-end experiences
• Integrate AI as appropriate in work processes and outputs
• Maintain accessibility documentation, design system components, wireframe templates and contribute to team processes
• Generate ideas through ideation techniques to solve the users’ needs in a way that prioritizes feasibility, desirability, viability, etc.
• Stay current with industry leading UX tools and processes

Requirements

• Minimum 5 years of experience as a practitioner, ideally at a technology or e-commerce company, with an emphasis on mobile web design
• A Bachelor’s degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field (or equivalent work experience)
• Experience with scoping, executing and reporting on user research
• Experience balancing user needs within highly regulated industries
• Strong collaboration with engineering on technical feasibility and front-end development (HTML/CSS/JavaScript/React), plus experience working in Agile environments and communicating technical concepts to non-technical stakeholders
• Flexibility and adaptability to revise designs based on feedback from legal, product, marketing and other stakeholders
• Expertise in creating and maintaining design systems, user flows, wireframes, prototypes, and user research findings
• Experience with Agile development tools and processes
• Familiarity with performance data analysis using tools such as HotJar, FullStory, etc.
• HTML, CSS, React, Chromatic, Storybook knowledge is preferred, not required
• Excellent written and verbal communication skills.

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!