Senior Product Designer at Confused.com designing user-centred journeys in the FinTech space. Leading initiatives from discovery to delivery in a collaborative team environment.
Responsibilities
Lead design work across product and communication experiences, from user flow mapping and wireframing through to final interface design and testing.
Champion a user-centred, evidence-led design approach, working with researchers and analysts to uncover insights and validate ideas through testing.
Collaborate across disciplines, including engineering, data, brand, content, and marketing teams, to ensure designs are achievable, consistent, and high-performing.
Contribute to the evolution of our design system, maintaining accessible, scalable patterns that align product and marketing design.
Run and facilitate design sprints and workshops, helping teams align on problems and rapidly test solutions.
Mentor junior designers, sharing methods, frameworks, and feedback to improve team capability and confidence.
Balance business and user goals, prioritising effectively and clearly communicating rationale to stakeholders.
Advocate for content design and accessibility best practices, ensuring every journey is inclusive and easy to use.
Identify opportunities and initiate design projects, framing problems, aligning stakeholders, and shaping briefs when they don’t yet exist.
Requirements
Proven experience designing user-centred digital products, ideally within complex or regulated domains (e.g. finance, insurance, health).
Excellent UX and UI skills, with a strong grasp of design systems, accessibility, and interaction design principles.
Confidence using Figma for everything from component design to full interactive prototypes.
Experience running and contributing to user research, including surveys, usability testing, and analytics review.
Comfortable mapping customer journeys across full product and marketing funnels.
Experience with form design, conversion flows, and behavioural insight techniques is a bonus.
Able to confidently lead design critiques, stakeholder reviews, and cross-functional workshops.
Empathy, curiosity, and strong communication skills — with the ability to articulate decisions clearly to peers and senior stakeholders.
Comfortable initiating projects and influencing roadmaps by spotting design-led opportunities for improvement
Benefits
10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
Employer matching pension contributions up to 7.5%
A one-off £300 “work from home” budget to help contribute towards a great work environment at home
Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
25 days holiday (increasing to 30 days) + 2 days “my time” per year
Private medical cover, critical illness cover, dental plans, and employee assistance programme
Free gym access
Employee discounts programme
A healthy learning and training budget to support your development
Electric vehicle and cycle to work schemes
Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.
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