Hybrid Account Manager

at Greenpark

• Job title: Account Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Account Manager role at Greenpark, coordinating digital and social client projects for luxury brands. Managing multiple requests, deadlines, and client communications effectively in a hybrid work environment.

Responsibilities

• Act as a day-to-day client contact, keeping stakeholders actively informed on progress, next steps and actions, while building strong, personable relationships
• Take and review briefs with the Account Director/Client Lead and project team, translating client objectives into clear internal actions and deliverables
• Coordinate responses to briefs, bringing together the right internal specialists (strategy, creative, social, influencer, paid media, etc.) to deliver high-quality work
• Work closely with Project Management/Delivery to keep teams aligned, ensuring projects remain on brief, on time and on budget
• Lead or support regular project status updates and reporting, both internally and with clients
• Build a strong understanding of your clients’ business, competitors and industry landscape, sharing relevant insights with the wider team
• Start to apply a strategic lens to your work, understanding how individual deliverables contribute to broader client objectives
• Ensure work progresses efficiently and to a high standard, keeping clients updated so that scopes can be closed smoothly and new opportunities raised
• Maintain day-to-day awareness of project financials by staying in close communication with the Project Manager. Flag any potential budget risks early and help keep projects on track
• Support the Account Director, Client Lead, and finance team by providing timely updates on the financial health of projects and accounts, following internal finance processes as required
• Be proactive in identifying opportunities to upsell, develop new work, or explore new areas that align with team and business targets

Requirements

• 2–3 years experience, ideally within a digital or social agency
• Working knowledge of Search and Social channels
• Strong interest in digital media, AI, paid and owned content, social and influencer marketing, with examples to demonstrate
• Highly organised with strong attention to detail and reliable follow-through
• Confident communicator, both written and verbal, with a professional and positive approach. Being able to work with clients from different backgrounds / cultures
• Collaborative team player who remains calm, curious and solution-oriented under pressure
• Proactive, self-starter mindset with the curiosity and drive to take ownership and make things happen (we’ll support your development)
• Bonus if you have luxury brand experience

Benefits

• 25 days of holidays + UK bank holidays and your birthday off.
• Christmas Closure - (extra days on top of your holiday allowance!)
• A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc)
• Private pension and private healthcare insurance.
• Access to Free VDU Eye Tests and Employee Assistance Programme (EAP).
• Participate in wellness and peer recognition initiatives (e.g. On The Spot Awards and Value Champion Awards).
• Referral Bonus Scheme.
• Social Events – Join us for our major annual social events: Spring, Summer, Halloween and Christmas parties, plus many other ad-hoc events.
• Enhanced maternity/paternity leave allowances.
• WFA policy – work from abroad for up to 4 weeks per year.
• Yearly Calm subscription
• Access to Learning and Development platforms and courses to further career