Group Leadership Development Manager at Genuit influencing leadership development through strategic design and trusted consultancy within complex organisations.
About the role
- Training Consultant developing and delivering training programs for Dealer Services team members. Collaborating with departments and ensuring consistent application of training techniques.
Responsibilities
- The Dealer Services Training Consultant will be responsible for developing and delivering training programs for Dealer Services team members.
- This role requires a dynamic individual who can effectively train new and tenured team members and ensure consistent application of techniques and processes.
- The trainer will collaborate with various departments to identify training needs, develop curricula, and measure training effectiveness.
- Consult with senior leadership to create training curricula that support company business strategies
- Develop and deliver training content for Credit, Sales, and Loan Services, utilizing various training methodologies to ensure consistent application of techniques
- Partner with business leaders and instructional design teams to design varied training materials and facilitate in-person and virtual training sessions
- Provide on-the-job training and coaching, including sales process and product education, and training associated with new product launches
- Analyze and measure the effectiveness of training programs and make necessary adjustments to improve outcomes
- Act as a knowledge base for all things related to dealer sales, credit, and loan services
- Perform special projects as assigned
Requirements
- Advanced knowledge of communications principles and practices
- Must have a good understanding of Dealer Services’ operations
- Must understand and embrace the principles of GM Financial
- Working knowledge of underwriting and contract funding processes, policies, and guidelines
- Strong group facilitation, interpersonal, and project management skills; ability to formulate action plans and timelines and execute plans within established deadlines
- Excellent verbal and written communication skills; ability to effectively present concepts and processes in an easy-to-understand manner to a diverse audience
- Proficiency or demonstrated learning agility in developing and delivering training content for diverse audiences, with effective follow-up skills to track and monitor the impact of training
- Ability to effectively interact with both internal and external customers throughout the organization
- Ability to work independently and as a highly functional team member
- Strong PC skills and the ability to use appropriate software tools
- Experience in developing training programs
- Strong understanding of adult education processes and training methodologies
- Strong analytical skills to measure training effectiveness and make data-driven decision
- High School Diploma or equivalent required
- Bachelor’s Degree in relevant field, or equivalent experience preferred
- 3-5 years of ears of automotive or auto finance industry experience preferred
Benefits
- Generous benefits package available on day one to include: 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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