Inside Sales role at Proact involves supporting customer needs and enhancing sales processes. Working collaboratively in a dynamic IT environment without requiring prior IT experience.
About the role
- Inside Sales Client Manager at NTT DATA managing customer relationships and ensuring satisfaction. Expanding skills in IT solutions while connecting people and technology for a sustainable future.
Responsibilities
- You are the primary point of contact for customer inquiries and ensure consistent customer satisfaction.
- You act as the link between customers and sales, technical experts, and our internal interfaces, ensuring a positive customer buying experience.
- You enjoy expanding, maintaining and managing customer relationships, including account management and new customer acquisition via phone, email, video conferences, etc.
- Your main goal is to manage and increase revenue and to drive expansion across all solution areas for the assigned customers.
- You use NTT sales tools (e.g., Salesforce.com) and methodologies to effectively manage customers, opportunities, pipelines and forecasts.
Requirements
- 2–4 years of experience in a similar role.
- Experience in IT sales and customer support is a plus.
- Knowledge of sales management combined with a good understanding of the business, procurement and technology market is desirable but not required.
- Analytical thinking and commercial acumen.
- Passionate, proactive and self-driven with a strong will to succeed.
- Ability to work in a fast-paced environment.
- Fluent German and good English, both spoken and written.
Benefits
- Structured onboarding: onboarding event with other new colleagues.
- Attractive compensation package: your commitment is rewarded through a very attractive commission model.
- Hybrid work: 2 days per week in the office at one of our 7 locations and 3 days you may work flexibly from home.
- Individual development: you can continuously upskill through numerous external and internal trainings.
- Authentic company culture: informal 'du' culture from interns to the CEO, short communication paths, open doors and helpful, committed colleagues.
- NTT Germany contributes to your occupational pension.
- Attractive tech programs, anniversary bonuses, Bitkom employee discounts, work–life balance offers and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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