Senior People Operations Manager shaping team dynamics and culture at a Silicon Valley - founded AI company based in Taiwan. Driving HR initiatives and performance management.
About the role
- People Talent Manager leading talent acquisition and hiring strategies for GHJ, an accounting firm in Los Angeles. Responsible for campus recruiting, internship programs, and internal hiring processes.
Responsibilities
- Coordinate all internal hiring efforts, ensuring alignment across key stakeholders (hiring managers, Search & Staffing, and the People team)
- Support hiring managers through role scoping, interview planning, candidate evaluation, and final hiring decisions
- Evaluate and improve internal hiring processes to ensure efficiency, consistency, and strong candidate experience
- Design and refine interview panels, interview guides, and evaluation criteria to support fair, structured, and effective hiring decisions
- Evaluate and improve how we are utilizing the applicant tracking system to ensure we are getting the most out of it and it is being used consistently across the organization
- Ensure consistent and high-quality candidate experience from initial outreach through offer and onboarding
- Track recruiting metrics and insights to identify trends, gaps, and opportunities for improvement
- Partner with Search & Staffing to align hiring timelines, workforce planning, and business needs
- Improve onboarding processes to better align onboarding experiences for a similar candidate experience across the firm, regardless of department
- Own and manage full-cycle recruiting for campus hires, interns, and associates across all departments
- Lead on-campus recruiting strategy, including school relationships, recruiting events, interview days, and offer processes
- Design, manage, and continuously improve the firm’s internship program, including recruitment, onboarding, performance feedback, and conversion to full-time roles
- Serve as a trusted advisor to hiring managers on best practices in talent acquisition and selection
- Collaborate closely with Search & Staffing to align recruiting efforts with broader staffing and resourcing strategies
- Lead firm onboarding, early career development, and retention initiatives
- Communicate clearly and proactively with all stakeholders throughout the hiring process
Requirements
- 5–8+ years of experience in talent acquisition, recruiting, project management or human resources, preferably in an accounting firm, but will also consider professional services experience
- Proven experience leading campus recruiting and internship programs
- Applicant tracking system experience, preferably with Lever
- Strong understanding of full-cycle recruiting across multiple levels and functions
- Experience partnering with external search firms and managing agency relationships
- Demonstrated ability to design and improve hiring processes, interview practices, and candidate experience
- Strong project management skills with the ability to manage multiple searches and stakeholders simultaneously
- Process oriented and ability to bring others along in the process
- Excellent verbal and written skills to effectively communicate with individuals at all levels
- Problem solving skills with the ability to make recommendations through judgment that is consistent with company standards, practices, policies, or local governing laws
- Ability to work in a fast-paced, deadline driven environment
- Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion.
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