Sales Operations Manager managing sales operations and supporting growth at Momos, a leading Guest AI Platform for restaurants. Collaborating closely with Sales and other departments to enhance efficiency and effectiveness.
About the role
- Commercial Excellence & Sales Operations Leader at GE Vernova’s Wind business driving sales operations excellence through analytical and operational strategies.
Responsibilities
- Lead LEAN and continuous improvement initiatives to enhance commercial processes, tools, and ways of working across the ITO (Inquiry-to-Order) cycle
- Be a leader in Value Stream Mapping and LEAN
- Support the modernization of Commercial tools through the build-out of the tools roadmap, guide deployments and work to integrate AI into Commercial standard work
- Lead cross-functional projects and programs that enable commercial and sales operations excellence (e.g., new tool implementation, process harmonization, data quality initiatives)
- Develop clear project charters, timelines, and success metrics; manage stakeholders and drive accountability to deliver meaningful and measurable business impact
- Use Voice of Customer (VOC) insights to prioritize and implement improvements that enhance customer experience, responsiveness, and value creation
- Support and continuously improve core sales operations processes, including pipeline management, forecasting, territory/account planning, and sales reporting
- Coordinate with regional teams to ensure adoption and sustainment of new processes, tools, and best practices
- Support projects that align to Commercial organization priorities such as Training, Process simplification, standardization, operating rhythms etc.
Requirements
- Bachelor’s degree from an accredited university or college with at least 6 years of Commercial and Operational experience
- Experience in commercial excellence, sales operations, commercial operations, or related roles, ideally in an industrial, energy, or complex B2B environment
- Strong understanding of commercial processes (e.g., ITO, risk assessment, costing, pricing) and how they link to business performance and customer outcomes
- Experience with LEAN methodologies and structured problem solving, with a track record of leading continuous improvement projects
- Strong analytical skills; comfortable working with data, metrics, and KPIs to drive decisions
- Demonstrated experience in Tableau development and other data and analytics capabilities an asset
- Strong proficiency in Excel mandatory
- Strong organizational skills with the ability to manage multiple initiatives simultaneously and deliver on deadlines with high quality
- Strong communication skills, with the ability to influence and collaborate across teams, regions and all levels within an organization
- Entrepreneurial and self-starter mindset an asset
- Continuously seeking better ways of working, testing ideas, and learning from results
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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