Associate, Claims Operations at Reliance Health ensuring accurate healthcare claims processing and resolving inconsistencies in the claims system with clinical expertise.
Responsibilities
Review, validate, and process healthcare claims in line with company policies
Ensure claims are accurately recorded and maintained in the system
Investigate complex claims and make decisions based on clinical standards and internal guidelines
Support timely payment of approved claims within defined service timelines
Identify and decline fraudulent or suspicious claims
Investigate cases of fraud, waste, and abuse, and escalate findings where necessary
Collaborate with provider management teams to resolve provider-related issues
Share claims updates and reconciliation details with healthcare providers
Provide clinical input on complex care approvals when required
Support patient referral decisions in collaboration with the care team
Requirements
Bachelor’s degree in Medicine (MBBS or equivalent)
Minimum of 1 year clinical experience as a medical doctor
Strong understanding of clinical procedures, terminology, and standards of care
Ability to apply clinical knowledge to claims review and decision-making
Strong numerical and analytical skills
Experience working with data and processing information accurately
Clear written and verbal communication skills
Proficiency in Microsoft Word and PowerPoint
Nice to Have
Experience in claims processing or care approvals
Benefits
Salary: EGP 16,518.19 monthly
Hybrid role based in Cairo, Egypt
Unlimited leave – take the time you need
Premium health insurance for you and your family
Learning and development allowance to support your growth
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