Customer Service Representative providing support for clients and their pets at a veterinary clinic. Managing appointments, addressing inquiries, and ensuring a positive customer experience.
About the role
- Visual Environment Planning & Store Support Specialist managing store setup plans for Journeys and Journeys Kidz stores. Overseeing project plans and supporting visual merchandising needs across all store concepts.
Responsibilities
- Manage store setup plans for new and remodeled locations with the recently launched Journeys and Journeys Kidz 4.0 store design concept
- Oversee project plans, coordinate with internal teams and external vendors
- Analyze store layouts to develop store-specific display plans (planograms)
- Maintain a master list of store criteria
- Provide ongoing support to stores, addressing visual merchandising needs, and driving improvements to the in-store experience
- Organize and maintain a Grand Opening Store Environment and Marketing spreadsheet
- Create and manage individual store opening project plans
- Develop innovative ways to track criteria, including display capacity
- Support and facilitate barricade graphics & window wraps
Requirements
- Bachelor’s degree in Marketing, Fashion Merchandising, Design or Art preferred
- 1+ years retail store management experience, retail merchandising experience or other varied retail experience
- Strong organization skills
- Strong verbal, written, and interpersonal communication skills
- Understanding and knowledge of visual merchandising fundamentals
- Knowledge and proficiency in Microsoft Office suite, Photoshop, InDesign and Mac operating system
- Proficient in digital photography and editing
- Ability to lift, push, and pull 30-50 pounds for display shifting and moving VM items
Benefits
- Equal Opportunity Employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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