Hybrid Associate Head of Revenue Operations

at GBG Plc

• Job title: Associate Head of Revenue Operations
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Associate Head of Revenue Operations overseeing revenue operations for the Americas GTM organization. Focused on pipeline management, deal execution, and scalable processes within a hybrid work environment.

Responsibilities

• **What you will do**
• **Revenue Reporting & Executive Analytics**
• Deliver day‑to‑day support for GTM leaders and sellers, ensuring clear pipeline and deal visibility.
• Build and maintain dashboards and reports for weekly GTM meetings, forecasting, and executive reviews.
• Present insights, risks, and recommendations to Americas leadership.
• Continuously improve reporting by incorporating real‑time GTM feedback.
• **Sales Process, Forecasting & GTM Support**
• Partner with sales leaders on active pipeline management, opportunity structure, and forecasting accuracy.
• Drive efficient weekly, monthly, and quarterly forecasting routines.
• Support GTM teams on sales process best practices, opportunity hygiene, and Salesforce usage.
• Identify and resolve execution friction, improving workflows, handoffs, and tooling.
• Balance near‑term execution needs with long‑term scalability initiatives.
• **Technology, Data & Systems Enablement**
• Serve as the Salesforce business owner for the Americas, ensuring scalable and effective system usage.
• Configure, maintain, and optimize Salesforce to support regional selling motions and forecasting needs.
• Partner with global RevOps to align data models, processes, and system standards.
• Support adoption of GTM tools (Gong, Seamless, LinkedIn Sales Navigator) and translate usage into insights.
• Manage GTM tool vendor relationships, licensing, renewals, and tech‑stack optimization.
• **Contracts Administration & Deal Execution**
• Lead daily operations of the Americas Contracts Administration function.
• Coordinate late‑stage deals with sellers and sales leadership to maintain velocity.
• Operate standardized contract intake workflows and monitor cycle times and approval SLAs.
• Remove deal bottlenecks and reduce time‑to‑close.
• Create and maintain documentation and enablement materials to improve deal quality.
• **Leadership & Cross‑Regional Collaboration**
• Lead, coach, and mentor Americas RevOps team members while remaining hands‑on in execution.
• Model operational excellence and shared accountability.
• Collaborate closely with EMEA and APAC RevOps teams to ensure global process and tooling alignment.
• Share best practices and insights to advance consistency and maturity across regions.

Requirements

• **Skills we are looking for**
• Proven experience in a senior revenue operations role with hands-on ownership of forecasting, systems, and deal execution.
• Strong Salesforce expertise with the ability to design processes and operate them day-to-day.
• Experience partnering directly with GTM teams in fast-paced, enterprise sales environments.
• **Preferred Qualifications**
• Experience in regulated, data-driven, or transaction-based businesses.
• Demonstrated success operating as a player-coach within a growing or evolving RevOps organization.
• Hands-on experience supporting contracts administration workflows, approvals, and complex deal execution.
• **Functional Competencies**
• Sets a high bar for execution, owns results and learns quickly
• Hands-On Leadership & Coaching
• Cross-Functional Execution
• Risk-Aware Decision Making
• Operational Discipline
• Continuous Improvement
• **Technical Competencies**
• Expert-level Salesforce and GTM technology proficiency
• Advanced revenue analytics, forecasting, and reporting expertise
• Strong operational execution across process development and adoption

Benefits

• **To find out more**
• As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
• To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.