Senior Account Manager executing client plans for Lucid Group, a healthcare communications agency. Building strong client relationships and managing account stability, performance, and financials.
About the role
- Account Manager responsible for developing new B2B clients and maintaining existing ones in security solutions. Engage in technical consultations and project management within the safety technology field.
Responsibilities
- You will be responsible for consistently developing new customers and market segments for professional, customized system solutions in security technology and will also manage selected existing customers.
- Your duties include presenting and explaining our service portfolio at customer meetings, trade shows and exhibitions.
- Proactive acquisition of new customers and development of existing accounts, including handling tenders and bids.
- Advising customers on the development of concepts and solutions in the areas of GMS/PSIM, video, intrusion alarm systems (EMA), perimeter protection, access control (Zuko) and security IT networks.
- Preparation of proposals and presentations, and maintenance of the CRM system.
- Tracking inquiries and offers as well as drafting and processing contracts (VOB/VOL).
- Participation in project design, implementation into technical solutions, commissioning and acceptance.
Requirements
- Technical or commercial vocational training or degree
- Strong enthusiasm for working with customers
- Experience in technical solutions or systems sales in security technology or IT infrastructure
- Technical knowledge of network engineering and security systems, preferably with a focus on video, intrusion alarm systems (EMA) and perimeter protection
- Negotiation skills, team player mentality and a confident, customer-oriented manner
- Strong communication skills
- Independent, structured and results-oriented working style and a proactive drive
- Experienced user of MS Office and CRM systems
- Business-fluent German and good command of English, both written and spoken
- Driving license (car) and willingness to travel
Benefits
- 30 days annual leave plus regulated special leave
- Flexible working hours and mobile working options
- Training and professional development opportunities
- Occupational health management including an Employee Assistance Program (EAP) and bike-leasing offers
- Company car with fuel card, including private use
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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