Senior Account Manager executing client plans for Lucid Group, a healthcare communications agency. Building strong client relationships and managing account stability, performance, and financials.
About the role
- Associate Account Manager supporting sales team in New York City for client campaign management. Collaborating with internal teams to ensure successful execution of ad tech services in a fast-paced environment.
Responsibilities
- Support Account Managers and PAMs with day-to-day client needs, including campaign setup, pacing checks, and reporting
- Collaborate cross-functionally with internal teams to ensure smooth campaign execution
- Assist in preparing client-facing materials, including performance summaries and presentations
- Surface any issues immediately to AMs or PAMs with a plan for how to solve
- Be a team player by going above and beyond to support client needs. If you see something do something, lead by example
- Accountability - be accountable and provide timely feedback to your peers
- Be revenue aware, will your action or inaction have revenue implications
- Track and report on KPIs, providing leadership with clear visibility into partner pipeline, integration status, and revenue impact
Requirements
- 1–3 years of experience in digital media, marketing, or client support.
- Strong organizational skills and attention to detail in a fast-paced environment.
- Eagerness to learn ad tech platforms, analytics, and campaign management tools.
- Clear and professional communication skills
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!
Benefits
- Paid time off (including flexible PTO, paid sick leave, 11 paid holidays, and a paid year-end office closure) – take the time you need to rest and recharge
- Comprehensive healthcare – industry-competitive medical, dental, vision, and life insurance
- 401(k) with company match – invest in your future with support from Foursquare
- Family planning support – paid parental leave and access to fertility and family-building programs through Carrot
- Growth investment program – funding and resources to support your personal and professional development
- Tech setup – a company-provided laptop and the essentials to help you get up and running smoothly
- Hybrid work schedule – in-person collaboration on Tues/Wed/Thurs for hybrid roles (remote roles excluded)
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