Human Resources Director driving HR strategies for Fiserv Merchant Solutions, collaborating across Canadian provinces with a focus on compliance and employee relations.
Responsibilities
Act as a strategic partner to assigned business units, advising on organizational design, workforce planning, and talent priorities that align to business objectives.
Manage employee relations matters end-to-end, conducting investigations, recommending resolutions, and ensuring consistent application of local labor standards.
Coach leaders on performance management, conflict resolution, and change initiatives to improve team effectiveness and retention.
Support recruitment and selection activities, partnering with hiring managers to define requirements, assess candidates, and ensure equitable hiring practices.
Facilitate performance management cycles, including goal setting, development planning, and completion of reviews.
Partner with HR Centers of Excellence, Legal, Risk, and Compensation to support policy updates, audits, compliance, salary reviews, and market benchmarking.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Requirements
8+ years of progressive HR experience, including 3+ years in a business partner or advisory capacity supporting multi-location or multi-province teams in Canada.
5+ years managing employee relations and ensuring compliance with Canadian federal and provincial employment laws, including Human Rights and Occupational Health and Safety requirements.
3+ years administering benefits programs, leave management, and vendor coordination, and supporting compensation processes and job evaluations.
3+ years using Workday or similar HRIS to manage HR processes, reporting, and data analysis.
3+ years coaching leaders on performance management, development planning, and change management initiatives.
Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent combination of education, related experience and/or military experience.
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance benefits begin the first of the month following hire date
Educational assistance
Paid leave options including Parental Bonding Leave
Intern supporting HR functions, focusing on benefits and labor relations at Unimed Porto Alegre. Opportunity to learn in a collaborative environment and aid staff with inquiries.
HR Intern at +A Educação focusing on personnel administration and onboarding. Supporting detail - oriented HR tasks in a dynamic educational environment.
Human Resources Coordinator ensuring seamless hiring processes and supporting new hires at Uline's Allentown center. Responsible for candidate communication, assessments, and administrative support.
Assistant RH in alternance for a health sector partner company. Responsibilities include recruitment and updating HR documents with a focus on employee satisfaction.
Assistant RH en alternance pour une entreprise partenaire au sein d’une structure du secteur retail. Rédaction des offres, gestion des CV, administration du personnel.
Alternance Assistant RH et QVCT role supporting HR functions at Collège des Talents. Involves recruitment, personnel administration, and internal/external communication.
HR Coordinator providing operational and administrative support across key HR functional areas at Equitable Bank. Coordinating HR processes, lifecycle activities, and HR initiatives to ensure compliance and service delivery.
HR Coordinator providing operational and administrative support in Human Resources for Equitable Bank. Assisting in HR processes, employee lifecycle activities, and ensuring adherence to company policies.
HR Coordinator managing onboarding processes and employee support for NinjaOne IT management company. Handling HR inquiries and ensuring data management within HRIS system.
HR Administrator supporting the People & Organization team in efficient personnel administration processes. Working at AniCura, a leading provider of modern veterinary care in Europe.