Customer Experience People Lead for Melio managing a team supporting US customers. Ensuring timely assistance and contributing to global customer experience strategy.
About the role
- Electrician for customer service in Krefeld, focusing on fire protection systems and customer installations. Handling system maintenance and customer service tasks effectively and independently.
Responsibilities
- Commissioning of water-based fire suppression systems, fire alarm systems, and special extinguishing systems
- Maintenance and inspection of fire suppression control panels, fault/alarm reporting centers and fire alarm systems at customer sites
- Expansion, modification, and retrofit of fire protection systems
Requirements
- Completed vocational training as an electrician or electronics technician
- An equivalent vocational qualification
- Initial professional experience in customer service working with electrical systems
- Valid driving licence (Class B)
- Customer-oriented, communicative, resilient, solution-focused and able to work independently
- Willingness to travel and to participate in on-call duty
Benefits
- Attractive employee share program
- Healthcare benefits
- Childcare allowance
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Special payments such as a Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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