Supervise the entire Dispute function, ensuring timely and efficient handling of processes and emails. Provide training, mentoring, and support for team members in a hybrid role.
About the role
- Senior Business Operations Analyst participating in strategic projects for a data and marketing consultancy. Collaborating with management on business intelligence, organization, and internal strategy.
Responsibilities
- Monitoring and analysis of project profitability, staff allocation, and billed revenue, notably for quarterly presentations to top management
- Defining KPIs and challenging existing KPIs to ensure their relevance to strategic objectives
- Contributing to the prioritization of performance tracking topics
- Automating and optimizing KPIs and reporting data architectures (API, BigQuery, Looker Studio...)
- Supporting commercial activities, notably via Salesforce
- Performing ad-hoc analyses in various formats (Excel/PPT, Data Studio, etc.)
- Presenting and facilitating teams around performance tracking
- Participating in discussions on the company's internal organization (e.g., automation of internal processes...)
- Supporting engagement across fifty-five offices and identifying opportunities for exchange and synergies (coordination of existing offices, knowledge capitalization, exchange sessions...)
- Assisting in coordinating partnerships and relationships with other companies in the BrandTech Group (e.g., Google, DP6)
- Supporting various international offices and French business units on a range of topics (new requirements, assistance with existing tools or reporting, etc.)
Requirements
- Degree from a top business or engineering school (or equivalent university degree)
- Initial experience as a business analyst, within an internal consulting team or at an external consulting firm (organization and/or strategy)
- Familiarity with challenges associated with rapid growth, both in France and internationally
- Ability to manage multiple projects in parallel
- Strong interest in innovation and digital transformation
- High level of rigor and strong analytical skills
- Strong writing skills and ability to synthesize information
- Excellent command of Microsoft Excel, PowerPoint, Word, and Google Workspace
- Knowledge of SQL and/or Looker Studio is a plus
- Creative and entrepreneurial mindset
- Fluent English
Benefits
- MyEdenred meal vouchers worth €10 per day, reimbursed at 50%
- 50% coverage of transport passes (Navigo, bike, etc.)
- Strong emphasis on work–life balance, with respect for the right to disconnect
- Flexible remote-work policy
- Modern, inspiring offices with a strong identity near Saint-Lazare (gym, table tennis, foosball, ...)
- Weekly afterworks and regular events organized by the Works Council (sports, yoga, football, wine-tasting, ...)
- Opportunity to get involved in internal initiatives such as Data Hive (a "tech for good" project led by employees to share expertise with charitable organizations), DEI@55 (a working group on diversity and inclusion within fifty-five and the wider tech sector), and Sustainability@55 (a team helping implement sustainable practices internally and for clients)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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