Hybrid Senior Operations Quality Specialist

Posted 1 hour ago

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About the role

  • Operations Quality Specialist at FedEx managing quality and process improvements for customs clearance. Collaborating with teams across multiple regions to align with strategic objectives.

Responsibilities

  • Lead and manage quality and process improvement initiatives to support operational customs clearance service objectives
  • Work closely with local customs clearance teams (operations, P&E, compliance, etc.) and other operational functions
  • Ensure alignment with strategic quality objectives and operational standards
  • Support QATs across different regions and together with multiple departments

Requirements

  • Proactivity and capability to influence change
  • Excellent communication skills at all levels of the organization
  • Strong ability to plan and organize with attention to detail
  • Solid problem-solving and analytical skills
  • Experience and knowledge across various operational fields, particularly customs clearance
  • Excellent coordination and leadership skills to drive projects

Benefits

  • Attractive compensation package
  • Training to get you started and on-the-job learning opportunities
  • Extensive learning resources to further develop your skills and knowledge
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
  • Employee Assistance Program for you and your family in difficult life situations
  • Employee reduced-rate shipping
  • Great career opportunities

Job title

Senior Operations Quality Specialist

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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