Customer Advisor representing client image and ensuring effective communication. Engaging in operational management and administrative tasks for customer satisfaction at Konecta.
PG
Hybrid Systemic Counselor – Life-Situation Coaching
Posted last month
About the role
- Systemic Advisor supporting work-life balance coaching for clients in Gütersloh, Germany. Conducting counseling sessions, documentation, and hotline services with hybrid work arrangements.
Responsibilities
- Independently conduct counseling sessions using a systemic approach with employees of our client companies (face-to-face, via video, or by phone; individual and group sessions)
- Reliably document session content in compliance with data protection regulations
- Take shifts on our 24/7 hotline
- Primarily on-site presence at client locations, possibly including day trips
Requirements
- Degree from a university or university of applied sciences in social pedagogy or social work
- Training in systemic counseling or coaching
- Strong customer- and service-orientation
- Willingness to conduct regular counseling sessions, including outside standard office hours
Benefits
- Access to all family support services such as childcare and holiday care, individual legal advice on personal matters, and coaching for almost any life situation
- Meaningful work in a family-friendly environment, certified by the Audit berufundfamilie®
- A wide range of further training opportunities through our internal PME Academy
- Sabbatical: a secure sabbatical option just for you
- Subsidy for the Deutschlandticket via a company subscription
- Comprehensive health offerings, e.g., corporate fitness, bike leasing, yoga classes, and a mental health app (Mindance)
- Free lunch, snacks, and beverages
- Private use of your work devices (e.g., iPhone and MacBook) with access to our data-secure AI platform
- Employer contribution to company pension scheme of 30%
- Time to celebrate (team events, Christmas parties, anniversaries)
- 30 days of annual leave, plus paid time off for special occasions
- Transparent compensation according to the company pay scale, aligned with TVöD SuE
- Employer loans and a social fund for financial emergencies
- Dog-friendly employer: office dogs are welcome
- Annual budget for our apparel collection
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