Senior CRM Executive leading automated customer engagement strategies for travelers at loveholidays. Collaborating with teams to optimize CRM workflows and drive sophisticated marketing initiatives.
About the role
- Customer Success Manager at Eucon optimizing customer use of data-driven solutions and analyzing customer behavior for improved outcomes. Role includes onboarding new clients and developing tailored implementations.
Responsibilities
- Analyse des Kundenverhaltens
- Optimierung der Produktnutzung
- aktive Churn-Prävention
- Onboarding neu gewonnener Kunden
- Entwicklung von Use Cases und Konzepten zur Implementierung
Requirements
- Erfahrung im Customer Success, Account Management oder Consulting
- idealerweise im Umfeld von Software, Daten oder Automotive
- Branchenwissen im Automotive Aftermarket oder im Umgang mit digitalen Plattformen ist ein Plus
- fließende Deutsch- und Englischkenntnisse
- bereit, gelegentlich zu reisen (ca. 10 % deiner Arbeitszeit)
Benefits
- 30 Urlaubstage pro Jahr
- flexible Arbeitszeiten
- Jobbike-Leasing
- E-Ladestationen
- ÖPNV-Ticket
- Betriebsärztin
- höhenverstellbare Schreibtische
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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