Customer Service Representative providing support for clients and their pets at a veterinary clinic. Managing appointments, addressing inquiries, and ensuring a positive customer experience.
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Hybrid Junior Inhouse Consultant – Advisor & Customer Experience
Posted 2 months ago
About the role
- (Junior) Inhouse Consultant assisting in the development of sales processes. Engage with operations and technology teams at Engel & Völkers to optimize advisor-lifecycle workflows.
Responsibilities
- Support the further development of national and international sales processes
- Identify operational challenges across the advisor lifecycle
- Derive best practices and create recommendations for action
- Take responsibility for operational projects in a cross-functional environment
- Support operations with a focus on Own Operations in the DACH region, Iberia and Italy, as well as the Academy in implementing training and coaching offerings
- Act as a sparring partner for internal technology teams and translate process ownership into sustainable solutions
- Identify opportunities for the use of digital tools and applications to increase the efficiency of global processes
Requirements
- Completed vocational training or a degree in Business Administration, Real Estate or a comparable field
- 2–3 years of solid professional experience in real estate sales or initial relevant experience in consulting
- Understanding of corporate structures as well as the real estate industry
- High affinity for digital processes, modern tools and technological solutions
- Strong analytical and solution-oriented skills
- Pronounced hands-on mentality
- Very good communication skills in German and English
Benefits
- 30 days of vacation plus additional days off on Christmas Eve and New Year’s Eve
- Hybrid working model with 50% on-site presence at HQ per month
- Learning flat-rate through the in-house Academy
- Company pension plan
- Monthly subsidies for your gym membership or Urban Sports Club
- Work-life portal
- JobRad (company bike program)
- Your Deutschlandticket and your own Pluxee card
- Various offers and development opportunities with e-learning formats
- Individual support, events and company celebrations
- Incentivized employee referral program and additional corporate benefits
- Monthly after-work events
- Barista bar with a wide selection of drinks and additional snacks
- On-site massage offers
- An annual health week
- A weekly “Juice Day” with freshly pressed juices
- 24/7 kiosk
- Influenza vaccinations as well as free parking and e-charging stations in our underground garage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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