Sales Support Engineer responsible for SCADA, RTU, and Flow Computer proposals. Analyzing customer RFQs and collaborating with engineering teams for technical solutions.
Responsibilities
Develop and maintain a very good knowledge of Emerson and or other competitive SCADA, RTU and Flow Computer product, services and Industry applications.
Analyze customers Request for Quote (RFQ), raise and resolve any queries.
Responsible for the generation of all project proposal deliverables (Bill of Material, Table of Compliance, System Architecture, Technical Solution and Commercial Proposal,) using various proposal tools ensuring accuracy and completeness of the financial estimates.
Be technically sound to learn and adapt to newer technologies viz. Cyber Security, Virtualization, Level 3 automation etc.
Collaborate, communicate, and align activities with the stake holders and to understand customer needs and requirements.
Co-ordinate with engineering team to review and tune engineering service estimate and to define execution strategy based on customer specification and other constrains.
Co-ordinate with Procurement teams for Techno commercial offer evaluation.
Be flexible to travel to customer sites as well as to other Emerson offices for kick-off meetings, clarifications, site surveys, proposal development and review meetings in accordance with the agreed sales and proposal strategies.
Adhere to Emerson Automation Solution Ethical values at all times.
Requirements
Excellent knowledge of at least one Legacy SCADA/RTU system.
Proficient in PC skills and application software like MS Word, Excel, PowerPoint, Visio etc.
Understanding of project life cycle from concept to commissioning.
Understanding of customer need and translating it in to technical solution.
Able to size and analyze SCADA/RTU/Flow computer based on RFQ requirements.
Ability to plan and prioritize work to meet commitments.
Ability to understand the business case.
Ability to act with clear sense of ownership and hold self and others accountable to meet commitments.
Ability to plan and prioritize work to meet commitments.
Able to do multi-tasking and set priorities within set of tasks.
Effective written and verbal communicator.
Ability to work within a complex matrix organization.
Ability to in cross functional teams’ proposal, Sales, Operation, Procurement, Legal team located remotely.
Ability to provide clear direction, delegate & distribute assignments and decisions appropriately.
Benefits
comprehensive medical and insurance coverage to meet the needs of our employees
hybrid work set up where our team members can take advantage of working both from home and at the office
create an organization our people are proud to represent
development opportunities and an inclusive and safe work environment
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