Customer Service Representative providing support for clients and their pets at a veterinary clinic. Managing appointments, addressing inquiries, and ensuring a positive customer experience.
About the role
- Placement Support Specialist working to coordinate foster placements for children in North Carolina. Collaborating with case managers and families to provide necessary support and guidance.
Responsibilities
- Perform case management telephonically and/or through home visits within the scope of licensure for special programs like Foster Care
- Assess and identify appropriate foster home placements considering each child's specific needs and circumstances
- Develop comprehensive care plans to address objectives and goals identified during assessments
- Facilitate pre-placement visits and introductions to help children and families transition smoothly
- Coordinate with internal and external resources to meet the integrated (physical and behavioral) whole person care needs of the member
- Maintain strong relationships with foster families, providing support and guidance throughout the placement process
- Support members' access to appropriate quality and cost-effective care, modifying plans as needed
- Maintain accurate records of placements and communications following organizational and legal requirements
Requirements
- Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
- Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States
- Previous experience in foster care, social work, or related fields is strongly preferred
- Strong understanding of the foster care system and child welfare policies is strongly preferred
- Excellent interpersonal and communication skills, with an ability to work collaboratively is strongly preferred
- Proficiency in Microsoft Office Suite and experience with child welfare databases is strongly preferred
- Empathy, compassion, and a strong commitment to child welfare is strongly preferred.
Benefits
- Health insurance
- 401(k) +match
- Paid Time Off
- Incentive bonus programs
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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