Provide B2C Customer Service & Back - Office support for sustainable textile company. Engage in order processing, customer communication, and shop maintenance in Vienna.
About the role
- Care Management Extender responsible for engaging community partners and supporting families with health care navigation. Provides outreach, advocacy, and coordination of services within North Carolina.
Responsibilities
- Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts.
- Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems.
- Coordinate services and appointments, such as wellness reminders and arranging transportation.
- Assist the care manager in assessing and addressing unmet health-related needs.
Requirements
- Requires a HS diploma or equivalent and a minimum of 2 years of related experience; or any combination of education and experience, which would provide an equivalent background
- Preferred Qualifications: Lived experience that provides valuable insights into navigating similar challenges is a must!
- Peer Support Certification is preferred.
- Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders.
- Skilled in articulating ideas clearly and concisely, both verbally and in writing.
- Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families.
- Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department.
Benefits
- Health insurance
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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