Analista de Planejamento de Vendas responsável por atender operações do Order Desk e garantir a satisfação dos clientes. Colaborando com equipes comerciais e administrativas para otimização de processos.
Responsibilities
You will be responsible for supporting Order Desk operations, ensuring effective communication between the sales team and customers.
Manage and monitor order flow and ensure customer satisfaction.
Monitor sales, prepare reports, and provide support to the sales team.
Receive, process, and track sales orders, ensuring they are fulfilled within deadlines.
Support the sales team in the sales closing process.
Maintain close relationships with customers and resolve any issues that arise.
Prepare order performance reports and customer satisfaction metrics.
Requirements
Bachelor’s degree in Business Administration, International Trade, Marketing, or a related field.
Experience with Order Desk processes.
Advanced MS Office skills (Excel, Word, PowerPoint).
Experience with Power BI and knowledge of databases.
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