Onsite engineer delivering first - class customer support and technical solutions for Wifinity. Working with large - scale networks and ensuring installations meet design standards.
About the role
- Field Service Representative I installing and maintaining water treatment systems across various industries. Delivering expert service and building customer relationships in a hands-on role.
Responsibilities
- Deliver expert service and support for water sampling, air handler cleaning, oxidant skid maintenance, and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
- Execute air handler cleaning, treatment, and large-scale water disinfection
- Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks
Requirements
- High school diploma or equivalent
- 1 year of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Driver’s License with no restrictions
- Associate’s degree or trade school certification preferred
- Demonstrated mechanical aptitude
- Experience in water treatment or specialty chemical industry preferred
- Familiarity with boilers, cooling towers, and wastewater treatment systems preferred
- Proficiency with Microsoft Office Suite preferred
Benefits
- Access to our comprehensive benefits package including medical, dental, vision
- Matching 401K
- Company-paid pension
- Stock purchase plan
- Paid parental leave
- Select discounted childcare resources
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