Field Service Engineer performing maintenance and repair of Valmet analyzers at customer sites. Providing preventive and predictive maintenance along with customer training and support.
About the role
- Field Service Technician providing onsite and remote technical support for TSI’s particle measurement instruments. Installing, calibrating, and repairing equipment while ensuring customer satisfaction at all times.
Responsibilities
- Travel to TSI customer sites to install, calibration, repair, and perform annual maintenance on TSI products.
- Provide in-person technical support and troubleshooting for customers.
- Support remote and onsite troubleshooting of customer hardware and software issues.
- Conduct customer training on the operation and maintenance of TSI equipment & software.
- Complete detailed trip reports and submit accurate labor and expense reimbursements.
Requirements
- Associate's degree in a technical discipline.
- 1-3 years of relevant technical or field service experience.
- Ability to obtain and maintain a valid U.S. passport and travel internationally as required.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off, paid holidays, and paid floating holidays.
- Life insurance.
- Employee assistance program (EAP).
- Professional development opportunities.
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